• Q1: How long does the Kar Krew Diffuser last on a single charge?

    A1: The diffuser can last for at least one month on a single USB-C charge.

  • Q2: How often do I need to refill the essential oil?

    A2: With just four full drops of oil, the diffuser can last for up to one week before needing a refill.

  • Q3: How does the smart feature work?

    A3: The Kar Krew Diffuser senses car vibrations and automatically turns on when the car starts. It shuts off five minutes after the car has been turned off, ensuring it conserves battery life.

  • Q4: Can I use any type of essential oil?

    A4: Yes, you can use any essential oil of your choice to create a personalized aroma for your car.

  • Q5: Is it safe to use the Kar Krew Diffuser while driving?

    A5: Absolutely! The diffuser operates automatically once set up, so you can focus on driving without distractions.

  • Q6: What does the single button on the diffuser do?

    A6: The single button allows you to manually turn the diffuser on if needed, and it also lets you switch between modes. Each mode changes the intensity of the fragrance released, so you can choose how strong or subtle the scent is during your drive.

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Policies

Warranty Policy

At KarKrew, we stand by the quality and durability of our products. That’s why every purchase of a KarKrew Diffuser comes with a complimentary one-month warranty to cover any initial issues with the product. To give our customers an additional peace of mind, we offer a $15 LIFETIME warranty that protects against manufacturer defects and flaws. This warranty can be purchased within three months of the original purchase date of the product the customer claims. It covers one replacement of any KarKrew item purchased, as long as the customer provides proof of purchase and a photo or video showing the item’s damage. The warranty is non refundable.

Shipping Policy

At KarKrew we offer free shipping. Orders are typically processed within 1-2 business days and shipped to ensure timely delivery.
- Standard shipping times may vary depending on location, with expected delivery within 5-14 business days.

Refund And Echange Policy

KarKrew offers exchanges for defective or damaged items at no additional cost if still under warranty. If you received a faulty product, please reach out to us with photos or videos of the issue, and we will be happy to assist. Customers will have a one month limited warranty period unless they have purchased the lifetime warranty. KarKrew currently does offer refunds.